News & Press
Significant updates to RedAlert's AVL & Responder apps
Alpine Software has released major updates to RedAlert's AVL and Responder mobile apps, including in-app NFIRS report editing, scene photo attachments, critical and time-sensitive push notifications, and a new truck inspection module.
MENDON, N.Y. Alpine Software has announced significant updates to RedAlert's Automatic Vehicle Location (AVL) and Responder mobile apps.
What's new in the AVL app?
Edit basic NFIRS information. After rigorous testing, Alpine Software is introducing the ability to edit basic NFIRS (National Fire Incident Reporting System) information directly within the AVL app. A new NFIRS incident button lets users access and edit current and past NFIRS reports. The feature is opt-in and can be enabled by contacting Alpine Software.
Attach photos to records. Users can now take pictures at the scene of a response and attach them to NFIRS reports, provided the Documents and Images module is enabled.
Compatibility and release. The update is fully compatible with iOS 17 and Android 13. iOS 12 is not supported for this update.
What's new in the Responder app?
Push notifications. Two types of push notifications have been introduced: Critical Alerts and Time-Sensitive notifications. Critical Alerts can bypass iOS Do Not Disturb and Mute settings, while Time-Sensitive notifications can break through iOS Focus but not Do Not Disturb or Mute.
Truck checks/truck inspections. A new module lets users perform truck-based inspections directly from the Responder app. This is a paid add-on feature; interested departments should contact Alpine Software.
Both apps are available on the Apple App Store and Google Play. Learn more about mobile alerting in RedAlert.
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