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RedNMX™ Migration & Implementation

Hit the ground running with our systematic migration and implementation plan and achieve mission-critical proficiency quickly through our 6-step process.

Go Live &
Ongoing Support

Migration Roadmap

We have seamlessly transitioned hundreds of clients to RedNMX, leveraging tailored conversions for ESO, Firehouse, and Emergency Reporting.
In doing so, we’ve eliminated redundant data entry, consolidated six systems into a single user-friendly platform, ensured automatic accountability, and provided adaptability to policies without disruptions.

Step 1

Kickoff & Data Aggregation

The process begins with introduction to the RedNMX system and getting acquainted with the pivotal technological components, encompassing both the software’s capabilities and the supporting hardware tools.
Step 2

Data Conversion

Importing and converting backup data from the old system, performed and reviewed by the Alpine Software migration team. Server access may be required.

Step 3

Module Configuration

A thorough review of the data import and conversion process followed by the configuration of additional functionalities tailored to the specific department’s needs.
Step 4

Module Training

To ensure the department’s staff is proficient with the new system, in-depth training sessions for administrators will be provided, along with specific training modules for other department users.
Step 5

Launch Preparation

Final training and testing sessions to ensure readiness, while the software solution is transitioned from the training site to the live environment.
Step 6

Go Live & Ongoing Support

Official commencement with the RedNMX System and transition to the ongoing support phase.

Implementation Scope

RedNMX implementation revolves around a comprehensive integration of both hardware & software tailored for the fire department’s needs.


  • RedNMX Management Software
  • Attendance Kiosk
  • Fingerprint Reader
  • Fobs
  • Responder App
  • MDTs
  • Truck Check App

Core Modules

  • CAD
  • Personnel
  • Non-Incidents
  • Security
  • Reporting

Setup & Client Support

  • Data Conversion
  • Implementation Support
  • Personnel Training
  • Ongoing Support

Customizations & Additional Modules

  • Apparatus
  • AVL
  • Bar Coding
  • Bulletin Board
  • Daily Log
  • Dispatch
  • Document Imaging
  • Elections
  • Fund Drive
  • GIS
  • Hazmat
  • Hose
  • Hydrant
  • Inspections
  • Inventory
  • Kiosk
  • Paging
  • Permit
  • Preplan
  • Reminders
  • SCBA
  • Scheduling
  • Work Order

Initial Steps for a Smooth Transition

The migration and implementation of RedNMX promise a transformative experience for fire departments. With a structured plan and the support of Alpine Software Corporation, departments can look forward to a future where efficiency and effectiveness are not just goals but a reality.
Migration and Implementation

Step 1: Data Transfer

  • Departments should send a data backup from their old system, preferably using email or a cloud server like Dropbox.
    • Ideal data formats include backup file types such as “.back” and “.dbf”, which maintain the relationship tables within the database.
  • Essential data to include are NFIRS, Personnel, Training, Property, and Apparatus records. The data should be in .xlsx format.

Step 2: Server Access

Step 3. Assign the Project Team

  • Departments should confirm the project team that will be working on core implementation tasks.
  • This team typically includes IT specialists, system administrators, and key leaders within the department. Roles may involve overseeing data migration, configuring modules, liaising with Alpine Software, and ensuring that the implementation aligns with the department’s specific needs and operational goals.