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About Alpine Software

A Small Team With Big Ambitions

Founded in 1994, Alpine Software’s flagship software product, the RedNMX™ Fire Department Management System, has been installed and is in use at over 600 locations throughout the United States.

The RedNMX™ System offers departments of all sizes, a scalable solution for every aspect of an agency’s records management needs. The 50-plus modules that constitute the RedNMX™ System, include Incident Reporting, Apparatus, Inspections, Preplanning, Scheduling, NFIRS Reporting, Training, and Inventory records.

There are also modules for those departments which do their own dispatching. These modules include dispatching (CAD), links with 911 systems, paging software, and Geographical Information Systems (GIS). Customization and data conversion are also available upon request. 

One of our standout features is our ability to integrate real-time dispatch information directly into the RedNMX™ system, mobile data terminals, electronic bulletin boards, and cell phones, thanks to our partnerships with numerous CAD vendors.

About Alpine Software

RedNMX™ is Trusted by Fire Department Professionals Around the Country

  • Terryville FD
  • St. Paul Blvd FD
  • Oceanside FD
  • Medford FD
  • Lynbrook FD
  • Garden City FD
  • Bellmore Fore Department
  • Patchogue Ambulance Company
  • Cronomer Valley Fire Department
  • Lake Shore Vol. Fire Company - Ambulance
  • Henrietta Fire District
  • Rocky Point Fire District
  • Hinsdale Fire Department
  • Port Jefferson Fire Department

Proud of Our Loyal & Constantly
Growing Client Base

Alpine Software Launched RedNMX™
Community Fire Department Clients
Firefighters & EMS Personnel

Combining Love
for Technology With
Love for Support

Forward Projecting

In 2023, we embarked on a new chapter as part of the Banyan Software family, a company renowned for nurturing and growing exceptional enterprise software businesses. This partnership promises to further our mission of providing fire departments with the tools they need to streamline operations and safeguard their communities.

Experience & Expertise

With years of firsthand emergency services experience, ranging from Chief Officers to Paramedics and Dispatchers, we are uniquely positioned to understand and cater to your specific needs, offering the most comprehensive, fully integrated RMS solution in the industry.

Customer Commitment

Our dedication to our customers is reflected in our support, meticulous training programs, and our commitment to open communication and continual quality improvement.

Making a Positive Impact

We aim to elevate community safety, empower first responders, and reduce environmental impact, all while fostering educational outreach and strategic partnerships for a cohesive public safety network.

Seeking smart, switched on, tuned in,
enthusiastic people with fresh ideas
& a soft spot for technology!

RedNMX™ Referral Program

Earn more than just commission, help your fellow FD Service Brothers & Sisters!

If you know of other organizations that could thrive with Alpine’s RedNMX, help amplify their success by entering your email below. One of our specialized representatives will promptly reach out to discuss collaborative ways to create a meaningful impact together.

Frequently Asked Questions

What is RedNMX™?
RedNMX is comprehensive fire department records management software developed by Alpine Software Corporation. It offers a single platform solution to automate tasks, enhance communication, ensure compliance, and improve efficiency and effectiveness for fire departments across the United States.
How does RedNMX™ contribute to efficiency and effectiveness for fire departments?

Efficiency and effectiveness are crucial for fire departments as they enable optimal resource allocation, better decision-making, enhanced safety, and improved community service. These qualities allow fire departments to respond promptly and proficiently to emergencies while serving their communities more effectively.

RedNMX streamlines various aspects of fire department operations:

  • All-in-One Solution: RedNMX integrates incident management, personnel management, training management, and equipment management, eliminating the need for multiple disparate software systems and streamlining operations.
  • Task Automation: RedNMX automates incident, personnel, training, and equipment management, allowing firefighters to focus on critical duties.
  • Paperwork Reduction: RedNMX minimizes paperwork, saving time and resources while ensuring accurate data.
  • Communication Improvement: RedNMX facilitates seamless communication among firefighters, departments, and the public.
  • Enhanced Decision-Making: RedNMX provides data insights to make informed decisions, allocate resources, and improve safety.
  • Compliance Support: RedNMX helps departments adhere to regulations, mitigating liability risks.
  • Customization Options: RedNMX is customizable to align with each department’s unique needs.
Does RedNMX™ replace the need for multiple software platforms?

Yes, indeed it does. RedNMX is an all-in-one records management software that integrates incident management, personnel management, training management, and equipment management. This consolidation eliminates the need for multiple disparate software systems, streamlining operations and reducing complexity.

RedNMX offers various benefits, including time and resource savings, improved safety through better communication and decision-making, enhanced community service, and compliance support.

Can RedNMX be tailored to our department’s needs?

Yes, RedNMX is highly customizable. It can be configured to align with specific departmental requirements, from incident types to equipment preferences and regulatory compliance.

Contact us to discuss the specific needs of your department. 

How does RedNMX enhance compliance?

RedNMX assists departments in adhering to regulations, including state-specific ones. By ensuring compliance, RedNMX helps mitigate liability risks and fosters a secure operational environment.

How does RedNMX improve communication?
RedNMX facilitates seamless communication by enabling rapid sharing of critical information among firefighters, departments, and the public.
Is training required to use RedNMX?

Yes, training is provided to help fire departments effectively utilize all aspects of RedNMX and maximize its benefits. Visit our Training & Onboarding page for more information.

Can RedNMX integrate with our existing systems?

Yes, Alpine Software Corporation’s technical experts can seamlessly integrate your existing systems into the RedNMX framework, ensuring a smooth transition without data loss. Visit our Integrations & Customizations Page for more information.

What support options are available for RedNMX users?

RedNMX users have access to comprehensive customer support to address any questions, concerns, or technical issues that may arise during usage. Visit our Support Pages for more information.

Didn’t find the answer to your question? 
Contact us for more information.

Let’s talk

Don’t be shy. We’re here to answer any and all of your questions.
Mailing Address
P.O. Box 281
Pittsford, NY 14534