Dispatch
Dispatchers need to communicate clearly with responders during stressful situations and decide which resources—like vehicles and personnel—to send to different incidents. They also must coordinate well between the dispatch center and field teams to provide accurate help quickly. Keeping information accurate and systems reliable is crucial too.
RedNMX™ CAD is a comprehensive system that enhances alarm management, improves call-taking accuracy, and integrates seamlessly with your workflow for efficient and reliable dispatch.
- Centralized Dispatch Command Screen: Easy-to-use buttons for new calls, emergency info, and call history. Includes Alarm Info, Status History, 911 History, Truck Status, Open Alarms, and Available Trucks.
- Accurate and Efficient Call Taking: Ensures precise address identification and streamlined dispatch functions. Supports detailed address searches and provides comprehensive caller information.
- Dynamic Workflow Management: Features for adding apparatus during calls, handling E911 and Caller ID calls, and reopening past alarms. Utilizes right-click menus, hot keys, and fleet status management for flexibility and responsiveness.
- Cross-Platform Access: Access all Records Management data and functionality via our RedNMX iOS and Android mobile application.
Outcome: Enhanced efficiency, accuracy, innovation, and adaptability
DISCOVER THE FUTURE OF DISPATCH MANAGEMENT – SCHEDULE YOUR DEMO!
