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Incident Response

Empowering Firefighters for Swift & Effective Action

Incident response is critical—it is about saving lives, protecting homes, and keeping your community safe when emergencies strike. A quick and effective response can stop fires from spreading, rescue those in danger, and handle dangerous situations safely.

RedNMX™ makes a big difference by giving firefighters immediate access to vital information like building layouts and where hydrants are located. It helps to ensure your team knows who is ready and who is responding, so they can get resources where they are needed fast. Plus, with tools for analyzing each response, the team can learn and get better prepared for whatever challenges come their way next.

With better communication tools and incident reporting features, RedNMX™ is like having a trusted partner that keeps your team prepared and ready to protect the community.

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CAD Integration

Having quick access to critical incident details, enhances coordination between dispatchers and firefighters, reduces response times, facilitates data-driven decision-making, and ensures comprehensive incident documentation.

RedNMX™ transforms how firefighters respond to emergencies by seamlessly integrating with dozens of CAD vendors. This means they get instant updates on where incidents are happening, what resources are required, and how best to deploy them. It’s like having a live map that can swiftly and accurately guide your team to where they are needed most, ensuring they are always prepared to act swiftly and keep the community safe.

  • Real-Time Data Access:Whether in your station or on your vehicle (AVLs/MDTs), our CAD integration means your team has instant access to key details like where an incident is happening and any updates on its status.
  • Improved Coordination: With seamless communication between dispatchers and your team in the field, everyone is always on the same page.
  • Enhanced Response Times: Our CAD integration makes your dispatch process smoother and faster, enabling quicker and more effective responses to emergencies.
  • Data Analysis and Reporting: RedNMX™ lets you dig deep into CAD data over time. You can see how your team has responded to incidents in the past, how they have used resources, and where the team can make improvements to respond even better in the future.
  • Comprehensive Documentation: By integrating CAD data into RedNMX™, you will be able to keep accurate records of every incident. This helps you stay compliant with regulations, learn from your experiences, and train to be even more efficient in your operations.

Outcome: Optimized emergency response, efficient coordination, and enhanced community safety.

NAVIGATE EMERGENCIES FASTER AND SMARTER – SCHEDULE YOUR DEMO!

LET’S ROLL


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Mobile App

During incident response, providing firefighters with immediate access to critical information and resources in the field can mean the difference between life and death.

Our mobile app, RedNMX™ Responder, is fully integrated with RedNMX™ and shares information with the platform in real-time such as truck checks, SCBA checks, getting risk reduction data to first responders, and scheduling/personnel management. For incident response, it allows for immediate communication with team members, enhances situational awareness through maps and incident updates, facilitates quick access to building layouts and hydrant locations, and enables efficient coordination and deployment of resources.

  • Immediate Access: Get critical incident details instantly on your device, like where and what is happening, so your team can respond faster.
  • Real-Time Updates: Stay in the loop with live updates from dispatch and team members (the Chief can see on the map where everyone is), keeping everyone on the same page during emergencies.
  • Enhanced Situational Awareness: See maps and updates right on your device, helping your team navigate and respond effectively to incidents.
  • Resource Coordination: Quickly access building layouts, pre-plan data and hydrant locations, ensuring resources are deployed efficiently and safely.
  • Streamlined Communication: Stay connected with your team and dispatch, making sure everyone has the information they need to act swiftly and safely.

Outcome: Strengthened response capabilities, streamlined coordination, and effective resource management.

ELEVATE YOUR TEAM’S EFFICIENCY AND SAFETY – SCHEDULE YOUR DEMO!

LET’S ROLL

Incident Response Alert
Incident Response Notification
Incident Response Map
Incident Response Directions

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Customized Notifications

Customized notifications provide a personalized approach to help firefighters stay updated on critical incidents, training schedules, and equipment maintenance alerts. Having timely and relevant information – tailored to their specific roles and needs – delivered directly to their devices, your team can respond more quickly and efficiently, enhancing their preparedness and safety.

  • Personalized Information: Tailored notifications to reduce information overload and increase your team’s focus on critical tasks.
  • Ensuring Timely Updates: Send immediate alerts about incidents, ensuring rapid response and improved situational awareness.
  • Enhancing Coordination: Keep your team informed about changes in schedules, training sessions, and equipment status.
  • Optimize Resource Management: Equipment maintenance and availability notifications can help in managing resources effectively, reducing downtime and enhancing operational efficiency.

Outcome: Enhanced situational awareness, rapid response, streamlined communication, and optimized resource management.

EXPERIENCE THE POWER OF CUSTOMIZED NOTIFICATIONS – SCHEDULE YOUR DEMO!

LET’S ROLL


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Custom Station Alerting Interface

A Custom Station Alerting Interface ensures rapid and accurate delivery of emergency alerts to set off tones, lights, and sirens in a programmable fashion. The RedNMX™ Truck Bay Bulletin Board prominently displays real-time call information such as incident addresses, call types, occupant details, hazards, hydrant locations, maps, and unit assignments.

  • Real-Time Incident Information: Instantly show incident addresses, types, hazards, and unit assignments.
  • Efficient Resource Allocation: Allocate your resources effectively based on real-time information.
  • Seamless Integration: Integrate with other systems for enhanced functionality and data flow.
  • Tailored for Your Needs: Customize the display to fit your station’s unique requirements.

Outcome: Strengthened response readiness, streamlined resource management, and improved operations.

KEEP YOUR ENTIRE TEAM INFORMED – SCHEDULE YOUR DEMO!

LET’S ROLL


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Customizable Mapping

With real-time, detailed maps tailored to specific incident needs, firefighters can access critical information like building layouts, hydrant locations, Knox box locations, FDIC connections, and hazards directly on their devices.

RedNMX™’s customizable mapping ensures that your team is well-prepared to handle emergencies with precision and agility, saving lives and protecting property more effectively.

  • Detailed Spatial Awareness: Gain a complete perspective of crucial details to empower your team in making rapid, informed decisions and navigating intricate environments efficiently.
  • Overlaying Incident Data: By incorporating this added information, your team can strategically deploy resources according to the exact location and nature of the emergency. This guarantees the swift arrival of personnel and equipment while minimizing response times.
  • Enhanced Safety and Risk Management: Highlight potential hazards, evacuation routes, and safe zones to proactively manage risks. This approach enhances overall team safety by preparing for potential challenges in advance.

Customizable Mapping feature
Customizable Mapping full map
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Outcome: Optimized emergency response, precise mapping, rapid decision-making, and efficient resource deployment.

NAVIGATE COMPLEX ENVIRONMENTS WITH PRECISION – SCHEDULE YOUR DEMO!

LET’S ROLL


Gear Up!

Explore how a partnership with Alpine Software and RedNMX™ brings seamless integration, automated processes, and customizable features to boost efficiency and response effectiveness.

Ignite change in your fire department operations. Book a demo today!