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Alerting & Messaging

Built-In Alerts & Messaging for
Everything You Track

Miscommunication and radio overload slow teams down.

RedAlert replaces fragmented communication with automated, real-time alerts built into your workflows.

Use any channel your members prefer between email, text, or push to automatically prompt when something needs attention.

From incident notifications to shift reminders, gear issues, and inspection updates, get right message to the right person when they need it.

No third-party apps, no guessing who got the message, just the right info to the right people, exactly when they need it.

Call & Dispatch

RedAlert’s Dispatch System gives your team real-time call insight with integrated vehicle tracking, mapping, and resource management tools. Track unit status, time stamps, responder locations, and dispatch logs all in one screen. RedAlert centralizes everything from call intake to on-scene arrival.

  • Dispatch by box alarm, address, street, or intersection
  • See apparatus status and track movement in real time
  • Auto move-ups, mutual aid, and PAR/incident timers
  • Drag-and-drop apparatus status changes
  • Custom running orders or integrated run cards based on station location, incident location, call type, and more

Mobile Alerting

Stay connected the second a call drops. RedAlert Responder sends instant push alerts and texts the moment a new alarm is triggered from dispatch, so responders can act fast with context. From retone messages to custom alarm updates, you can notify teams with the right details, at the right time, across all devices.

  • Instant push notifications for new alarms
  • Retone capability for open alarms to provide additional information, prioritize response, or gain more visibility
  • Text + app-based alert delivery
  • Alerts tied to GPS-enabled call data
  • Fully integrated with RedAlert Dispatch

Messaging

Keep your team connected with targeted message blasts and critical updates, instantly delivered by text or push notification. Whether it’s a new alarm, a shift update, or an important notice, RedAlert ensures your department gets the right information at the right time. Built into the Responder App, our messaging tools are secure, configurable, and always in sync with real-time operations.

  • Broadcast text or push notifications to individuals or pre-set groups

  • Send critical updates via the Responder mobile app or desktop

  • Supports both general messaging and alarm-triggered mobile alerts

  • Full message history and delivery status tracking

Customized Notifications

Get the right info from the right person at the right time. RedAlert delivers custom alerts to keep your team focused, ready, and informed without the noise.

  • Targeted notifications for incidents, training, and equipment updates
  • Real-time alerts that support faster decision-making
  • Mobile delivery so firefighters get updates wherever they are

Custom Station Alerting Interface

RedAlert integrates seamlessly with your station alerting system to ensure crews get critical info, fast.

  • Pushes key details like address, unit assignments, maps, and hazards to live bulletin boards

  • Supports alerts that sync with tones, lights, and sirens to boost turnout speed

  • Fully configurable to match your station’s layout and hardware

  • Built to integrate with leading CAD systems and third-party station alerting tools

Display Boards/Bulletin Boards

RedAlert’s Bulletin Board keeps your department in sync with a live, visual feed of calls, unit assignments, hydrants, hazards, and more. Display real-time status updates in the truck bay, station hallway, or command room. It connects directly with your dispatch data, so crews are informed the second anything changes.

  • Live incident displays with map, unit, and personnel data

  • Display scoreboard-like call stats such as top attendance
  • View OOS apparatus, crew schedules, and ride positions

  • Department-wide and station-specific announcements

  • Full integration with CAD and GIS

Alerting & Messaging Features  
Remote Support