New Features

Alpine Software is constantly working to improve the RedNMX System. Here is a list of some recent fixes and improvements.


Date Feature Example Module Type Status Referral
10/27/2020
+Schedule Sub Type Catch All in Gui

If a Schedule type has a sub type, it will show up on the gui if it is a catch all type

  SCHD Enhancement Done RedNMX System
ID: 755
10/09/2020
+E911 Call Queue Enhancement

Enhanced ability to queue E911 or caller id entries from the dispatch control screen.

This will allow dispatchers to start the dispatch call taker screen from an E911 entry and save as a queued call.

This saves call taker information allowing dispatchers to come back later to if higher priority calls come in.



  DISP Enhancement Done Amherst Central Fire Alarm Office
ID: 753
10/08/2020
+Responder Training and Event Sign Up Limits

Responder app has been updated to include the new Training/Non Incident Event sign up limitations. Users of the RedNMX System can set minimum and maximum attendance limits for an event. The Responder app now displays and enforces these limitations.

NF RESPAPP Enhancement Done Jericho Fire Department
ID: 752
09/24/2020
+Work Order Request Type now Mandatory

When entering a work order, the Request Type field is now mandatory to ensure pages for the work order get sent out.

  WO Enhancement Done Brewster Fire Department
ID: 751
09/19/2020
+Active / Inactive Bulletin Board Status

A new bulletin board concept has been developed that works for departments that always have active calls. The attached image shows both the active and inactive bulletins.

- Status Screens like Truck Out of Service and Messages can always be seen.
- Ability to display the schedule.
- Screen cycles through all active calls.

If there is a time that there are no calls, the inactive mode will be displayed.

NF TB New Module, Email for Info Done City of Niagara Falls Fire Department
ID: 749
09/18/2020
+Target Solutions Import Fix

Fixed the Target Solutions import to be compatible for TLS 1.2. This change is to keep RedNMX Target Solutions Interface compatible to continue pulling certifications into RedNMX

  NI Error in System Done Loudoun County Department of Fire & Rescue
ID: 748
09/16/2020
+Personnel Batch Change Update System

A new feature has been added to the personnel system. This function allows you query specific personnel, and then select a field to be changed.

This can also be used to correct bad data. For example, you can update the PERS.CITY field with the correct data.

You can select any field in the personnel table to batch change and update.

NF PERS Enhancement Done RedNMX System
ID: 743
09/16/2020
+New View: Individual Training History

A new view has been added to the Non Incident Module. It is called the Training Certifications History. This view shows all training entries for all personnel You must have Non Incident Setup rights in order to access it.

You can also
- Search by the unique identifier.
- Search by personnel
- Search by a date attended range.
- Search by the course expiration date.

NF NI Enhancement Done Loudoun County Department of Fire & Rescue
ID: 744
09/16/2020
+iOS 14 Support

Alpine Software is pleased to announce support of Apple iOS 14 and iPadOS 14 for our RedNMX AVL and Responder Mobile Apps.

You will NOT need to make any update to the AVL or Responder. It is already installed.

  RESPAPP Enhancement Done RedNMX System
ID: 745
09/15/2020
+Rank Search by Identifier

The Personnel Rank History View has been enhanced. This view can only be accessed when you have personnel set up security settings on.

A new search has been added. It is the Identifier field. This is a unique field that is included in the personnel detail printout. This field does not repeat and cannot be reused.

NF PERS Enhancement Done Loudoun County Department of Fire & Rescue
ID: 739
09/15/2020
+New View: Committee History

A new view has been added to the system to assist in auditing LOSAP for the entire fire department. This is called the Committee History. You must have personnel setup rights to be able to access this view.

NF PERS Enhancement Done Loudoun County Department of Fire & Rescue
ID: 741
09/15/2020
+Personnel Involved View

A new view has been added to the Non Incident module. It is called the View Personnel Involved. This view is used to display all personnel involved in non incident events.

You must have Non Incident Module setup rights to access this view.

You are able to access the view from the main menu. There are also several search parameters.

NF NI Enhancement Done Loudoun County Department of Fire & Rescue
ID: 742
09/14/2020
+New Report

A new report has been added to the system. It is called the Personnel Detail History report. This report printouts all of the history for a single person. It includes
- Call Attendance
- Non Incident Attendance
- Schedule or Duty Hours History
- Rank
- Committee History
- Individual Training History
- Instructor History.

This data is printed in order as it happened. Each category is color coded and their are totals on the bottom for points and length.

This report is helpful in auditing point systems.

NF PERS Enhancement Done RedNMX System
ID: 738
09/11/2020
+Additional Searches

A new column and field search has been added to the the primary schedule view. This search is called the Identifier. This is the first column in the view.

This is the SCHDHIST.SCHDHISTID primary key field. This field cannot be changed or repeated, even if the last five records are deleted, the next record have the next key that would have been used.

NF SCHD Enhancement Done Loudoun County Department of Fire & Rescue
ID: 736
09/10/2020
+Exposure Module

Alpine Software has developed a custom exposure module for use by fire departments. This module can be customized to meet the local needs like the medical director requirement.

Exposures can be linked to either NFIRS incidents, trainings, or stand alone. They are also linked to the personnel module and are viewed in the confidential part of the program.

Please email INFO@ALPINESOFTWARE.COM for more information on how the exposure module can be setup for your department.

NF NF PERSEXP New Module, Email for Info Done RedNMX System
ID: 737
09/10/2020
+Work Order Dashboard

Alpine Software in in the process of completing a new Work Order Dashboard. This new feature will:

- Visually display work orders by status.
- Allow for Drag and Drop from one status to another.
- Allow for filtering by user and assigned to.

This screen will also auto refresh on a timer, so it can be displayed on a big screen in the fire department.

You can forward comments regarding this feature to TECH@ALPINESOFTWARE.COM.

NF WO Under Development. Fall 2020 Started Jericho Fire Department
ID: 740
09/09/2020
+Dispatch Queue System

A new feature has been added to the Disaptch Module. It is call the (D)ispatch (Q)ueue (S)ystem, DQS. This feature allows a dispatcher or call take to save a call to a queue prior to dispatching.

From the call taker form, dispatchers can start entering a call and then hit "F9 - Add to Queue". This will put the call in a QUEUED status with out generating a page, dispatching units, or creating a report.

The call remains in a QUEUED status until the dispatcher is ready to dispatch. Upon dispatching, saved information will be brought up in the call taker to quickly dispatch the call.

This allows dispatchers to save progress on a call if a higher priority call comes in and also allows multiple dispatchers to work together to dispatch and manage calls.

The call will also be displayed on the map, and the mobiles will know that there is a pending call. The DQS can also be populated by other dispatch systems, and E911.

This new feature was developed with departments that dispatch thousands of calls, and also for when there is a storm and you can get upwards of 100 plus calls in an hour.

NF DISP Enhancement Done RedNMX System
ID: 746
08/28/2020
+Responder Non Incident Event Sign up Min and Max

The RedNMX Responder program now includes the ability to set maximums and minimums in the event sign up system. This was requested because of the COVID 19 requirements that only a fixed number of people can attend certain events.

You can also set up the minimum so that an admin or a chief can see if they have enough attending to justify going ahead.

These fields are turned on in the incident setup.

NF RESPAPP Enhancement Done Jericho Fire Department
ID: 735
08/27/2020
+Non Incident Sign Up Enhancement

It is now possible to turn on the sign up minimum and sign up maximum fields for specific non incident events. Because of COVID 19 and the Coronovirus, many departments are having to setup limits on how many can attend certain events.

Also, departments can set a minimum in order to determine if there is enough interest or required sign ups for the event to take place.

NF NI Enhancement Done Jericho Fire Department
ID: 734
08/25/2020
+Inventory Status Mass Update Feature

This feature applies to the inventory status found in the inventory entry system. The inventory status field came out years after many departments entered their inventory, so many of the inventory items are blank.

It is now possible for an administrator to be able to mass update all blank inventory status fields with the select inventory status. You must have inventory setup in order to do this.

  INV Enhancement Done Clayton Fire Department, New York
ID: 732
08/24/2020
+New Report: Incident Log: FEMA Friendly Version

A new report has been added to the NFIRS Reporting System. Select this report to print out the incident run log. This report includes incident number, date and time, address, type, number attending, length, and manpower. It also includes the apparatus counts by usage (Other, Suppression, and EMS.
It include totals on the bottom.

NF INC Enhancement Done Southard Fire Department
ID: 728
08/24/2020
+Report Key Word Search

A new function has been added to the report manager. The Search button will allow the user to search for a key word like FEMA or LOSAP. The results are listed on in the Search Results window.

NF REDNMX Enhancement Done RedNMX System
ID: 729
08/24/2020
+New Feature: Remove you Sign Up Entry

It is now possible to delete your sign up entry if you changed you mind about attending the event.

NF RESPAPP Enhancement Done RedNMX System
ID: 730
08/24/2020
+AVL Mileage for Hospital

The AVL Mileage Screen has been enhanced to have the hospital, start, end and travel distance on the same screen.

NF MOBCAD Under Development. Fall 2020 Beta Testing Woodmere Fire Department
ID: 731
08/21/2020
+Enhancements to Report: NFIRS Apparatus Usage (FEMA)

Several enhancements have been made to the NFIRS Apparatus Usage (FEMA) report. Several new totals have been added for tracking by Suppression, EMS and Other types have been added.

This report is used to report to FEMA and OEM for reimbursements.

NF APP Enhancement Done Southard Fire Department
ID: 726
08/20/2020
+Email Reports from Report Manager

It is now possible to email a report directory from the report manager. You must use a valid return email address.

NF REDNMX Enhancement Done RedNMX System
ID: 723
08/20/2020
+Digital Custom Dashboard

Alpine Software has developed and is not testing a new Digital Dashboard. This Dashboard is based on what user is logged in. It can aggregate the following information:

- Call Status
- Weather
- Overtime Status
- Apparatus Status
- Open Work Orders

Any many more functions. Basic parts of the dashboard are now in Beta testing with a few fire departments. Please email INFO@ALPINESOFTWARE.COM for more information.

NF REDNMX Under Development. Winter 2020 Beta Testing RedNMX System
ID: 727
08/17/2020
+Responder Service Update

Responder app modified to hide AVL mobile messaging from the dispatch history. Can be opted back in via a service configuration setting.

  RESPAPP Enhancement Done Nanuet Fire District
ID: 721
08/17/2020
+Emergency Contact Phone List

Added Personnel Emergency Contact Phone List report.

Report includes all personnel phone numbers, address, and emergency contact name and phone.

  PERS Enhancement Done RedNMX System
ID: 722
08/12/2020
+CAD change

Made an ini setting to NOT transfer the Narrative from remote NFIRSMAIN to local NFIRSMAIN.

  DISP Enhancement Done Eggertsville Fire District
ID: 720
08/11/2020
+Personnel Camera Option

It is now possible to take a picture using the camera on the laptop or an external camera. You can use these photos for the ID Card Module. This option requires the ID Card Module, and the Personnel Picture Option.

NF REDNMX Enhancement Done RedNMX System
ID: 724
08/06/2020
+COVID 19 Testing

It is now possible to track Covid 19 Testing in the Batch Medical History System. Check out the screen shot. Enter a Covid Test type in the Medical Actions.

Key words: Batch Medical Testing, Coronavirus, COVID

NF PERS Enhancement Done RedNMX System
ID: 733
07/28/2020
+Security Profile Count

A new tally button has been added to count up the total number of users for each security profile.

  SEC Enhancement Done Kannapolis Fire Department
ID: 719
07/23/2020
+Copy Attendence Error

When copying attendence from either a nfirs incident or a non incident the program would error out if the event length was 0. This issue has been corrected.

  INC Error in System Done Melville Fire Department
ID: 718
07/22/2020
+Print Roster Error

Corrected system wide error when selecting the "Print Roster" button from Incident or Non-Incident Roster.

Report Parameters will load correctly allowing you to specify how the roster prints.

  INC Error in System Done RedNMX System
ID: 717
07/17/2020
+Larimore CAD Interface

Developed an interface to connect to Larimore based CAD systems. This interface uses a direct connection to the CAD Database.

  CADINT New Module, Email for Info Done Sag Harbor Fire Department
ID: 716
07/13/2020
+NYS LOSAP Covid-19 Award - Senate Bill S8251B

Added setup forms to enter effective date ranges and point values of adopted resolutions as result of Senate Bill S8251B in personnel setup.

This will allow control over awarding COVID-19 points to members while running under restricted rules that prevented normal response and department events.

Provisions also added to deduct COVID-19 points to new members and members unavailable to respond.

NF NF LOSAP Enhancement Done RedNMX System
ID: 714
07/13/2020
+Report Sort Order

Added Code and Description sort to the Training Subject: Summary History Report

  NI Enhancement Done Montclair Fire Department
ID: 715
07/07/2020
+Schedule Enhancement: Unapprove History by Range

A new Schedule Enhancement has been added. It allows to unapprove history by a date range. You must have the Edit Locked Records setting turned on for your user security.

  SCHD Enhancement Done Hampton Fire Department
ID: 713
06/29/2020
+New Report: Geo File: NFIRS Fix Property Summary

A new report has been added. It is called "Geo File: NFIRS Fix Property Summary" and is found in the property section of the report manager. It will print all of the occupany records based on the NFIRS Fixed Property Usage field.

  PROP Enhancement Done Windsor Fire Department
ID: 704