RedNMX™ New Feature


    E911 Call Queue Enhancement
    10/09/2020 Done

    Enhanced ability to queue E911 or caller id entries from the dispatch control screen.

    This will allow dispatchers to start the dispatch call taker screen from an E911 entry and save as a queued call.

    This saves call taker information allowing dispatchers to come back later to if higher priority calls come in.

    If you have this module and this is a global new feature, these changes will be included with your next update.

    This feature is included in standard support and maintenance and there is No Charge. Updates are done at the beginning of the week, if applicable.

    Referral: Amherst Central Fire Alarm Office
    Enhancement - DISP
    ID: 753